Last month I made the catastrophic decision to change my phone & broadband provider. I wouldn’t recommend it if you want to keep your marbles where they are. After several weeks of poor service and poorer communication from my new provider, it was as a result of venting my frustration on social media that I managed to get all the issues resolved, which leads me to one conculsion. If you’re getting poor service, vent on Twitter and someone from their Marketing team, fire-fighting in the name of brand protection, will probably come to your rescue. Continue reading ‘Talk Talk? If only I could’ »
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